IT Support Technician

Position: IT Support Technician

Responsible to: IT Manager

Sector: Retail & Manufacturing

 

Main areas of responsibility:

To work as part of a team of IT infrastructure and Support Service to external/internal customers in line with the company objective of customers being at the heart of the business.

Providing first line technical support to users, helping to advise, develop and implement infrastructure improvements in line with department objectives, planning for and responding to service outages and any other problems in line with the agreed levels of service to the business.

 

Key Job Tasks:

Service

Equipment & Software

Development

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